Most municipal jurisdictions have noise ordinances, as do some counties with unincorporated but high-density population areas. If you have neighbors playing music all day or have annoying barking dogs, you will need to do some research on how to file a noise complaint. Your local 311 or police department may have an online form for reporting a nuisance, but the fastest and most direct way is typically to make a phone call.
Most states delegate noise control and ordinances to their local municipalities. Those municipalities, in turn, have noise ordinances and procedures for reporting noise complaints.
Some Examples under Texas Law:
Austin: The Austin Noise Ordinance states that no one can make an unreasonable noise between the hours of 10:30 p.m. and 7 a.m. or create a sound or vibration more than 30 feet from a vehicle. Austin residents can call 311 to place a noise complaint.
Dallas: The City of Dallas noise ordinance has a straightforward preamble: “No person shall make or cause to be made any loud and raucous noise in the city which is offensive to the ordinary sensibilities of inhabitants…(or makes) enjoyment of life or property uncomfortable…” To report noise complaints in Dallas, citizens should call 311.
Houston: The Houston Sound Ordinance states that sound cannot exceed 65 decibels during the day and 58 decibels at night in residential areas. Any sound levels over those limits require a permit. Don’t call 911 for non-emergency situations.
Can You File a Noise Complaint Against Neighbors Playing Music?
The steps you should follow in filing a noise complaint against a neighbor are listed in our recent blog, How Loud Can My Neighbors Play Music? If you believe that personally confronting someone might make the situation worse, your local government office or police station may be of help in showing you how to file a noise complaint anonymously.
For filing a noise complaint against a neighbor, most municipalities ask for detailed information. Whatever you write down on the form will normally be confidential unless the information might be required in criminal proceedings.
Advice for Apartment Residents
Check your lease. If it has a quiet enjoyment clause, it means that everyone in your complex has the right to live free from noise disturbances made by others. Your lease may also include quiet hours that coincide with local city ordinances. Those are the times where neighbors are expected to keep the volume down.
Dealing with Loud Neighbors Playing Music All Day
The sound of footsteps from the apartment above at night isn’t necessarily a cause for complaint, because everyone has a right for reasonable use of their home. However, if the neighbor continually blasts loud music, has an annoying yapping dog, or engages in loud fights after a spouse comes home drunk late at night, your rights to quiet enjoyment are clearly being violated. You have a basis to complain.
If you determine your complaint is legitimate, chances are your other neighbors are experiencing the same.
Steps You Can Take
A courtesy knock might work. Just knock a couple times on an adjoining wall to remind the neighbor to please keep the noise down. Reasonable people will get the hint. Be careful not to pound on the wall, as it could come across as aggressive behavior.
Pay your neighbor a polite visit. If the knock doesn’t work, try a friendly approach. Remind your neighbor of the apartment quiet hours. Don’t leave a note. Written notes come across as snarky and passive aggressive. If you’re not comfortable with personal confrontation, check with your apartment’s courtesy officer or head of the tenants’ association. Contact your neighbors, who could also provide you with backup.
If all else fails, contact the landlord. Keep a record of the noise disturbances and what you have done to try to solve the problem yourself. Your landlord has a legal responsibility to provide a safe and comfortable environment for all tenants. If nothing has worked to resolve the problem of the noisy neighbor, send the landlord an email outlining your concerns.
If necessary, remind the landlord of city noise laws and the provisions of your lease. Tell the landlord that your next step will be to file a formal noise ordinance complaint. If the situation continues, file the noise complaint with your local government. (See above.)
Soundproof Your Home and Apartment
Remedies for noise disturbances typically amount to someone telling the noisy person to turn the volume down or face a fine. You could also bring a noise nuisance lawsuit or have the police cite the person for disturbing the peace.
In ordinary circumstances, however, the best approach is to soundproof your home. There are complaint-proof noise intrusions like street traffic and other environmental noises that are amenable to a permanent remedy. You can enhance the quiet enjoyment of your home or apartment and restore peace and quiet with Sun & Sound window panels. They are not window replacements. They are panels that soundproof your existing windows to insulate your home from outside noise.
Ready to get some peace and quiet? Click the button below to get started, or give us a call for more information.


Roaring, Loud, Booming, Idling Trucks That Cause Elderly Tenants To Try To Sleep In Daytime Hours Esp, When Manager Is In Duty Mon-Fri 10:00 Am To 5 Pm. On Friday Evenings, Saturday & Sundays ” No Sleep! In & Out Out Traffic & Loud Truck Exhaust, Idling & Roaring, Horns On Trucks Blowing @ 2:00 Am, 3:00 Am & Car Alarm Starters With Loud Alarms ( Burgundy Truck & Blue Tree Removal Work Truck Tenant Hispanic-Latino Upstairs Bldg 3 Owns Them Both) The Only Tenants Upstairs. In Bldg 2 Another “Young” Working White- Hispanic With A Green Truck That Faces Bldg 3 & He Live In Bldg 2 That Is As Loud As Other Trucks & All Elderly & Disabled Tenants Can Hear The Noise On The Other Side Of Our Apartments With Our Windows Closed. We Can’t Sleep Or Rest Even Taking Medications, The Sounds Keep Us All Awake, & Very Uncomfortable & Fatigued With This Hardship
That’s quite an unfortunate situation. If the excessive noise is happening at 2:00 AM, it sounds like a legitimate reason to file a noise complaint. We have a page with information on blocking noise from vehicles. Though this applies more to general traffic noise, it may provide the tenants with some relief.
I’m trying to get ahold of someone to help me out with a loud resident that lives above me. I’ve called my local non emergency number about 4 times now and contacted my leasing office and nothing seemed to be done. They play loud bumping music, running up and down the staircase, barking dog, yelling. Etc. all throughout the late hours of the night. If you could contact me back that’d be wonderful for the next steps. Thank you!
Hello! Sorry to hear about your situation. Noise from vibrations in the floor/ceiling are tricky to soundproof against, and of course our window inserts won’t help much with that. We can’t give you legal advice on how to proceed, but given your situation it sounds like continuing to contact the leasing office is a good idea. Check your lease agreement for clauses related to noise as well. If you have other neighbors who can corroborate your complaint, that may help. Best of luck!