FAQ
WHAT ARE SOUNDPROOF WINDOW INSERTS?
We have three types of soundproofing window inserts:
- Operating insert – This insert operates just like a regular sliding window. The lower sash slides up and down or side-to-side to match the operation of existing sliding windows. With existing windows that crank outward (casement style), we use the type that slides up from the bottom to provide access to the crank handle. This insert is the best choice for customers who regularly open their windows on the noisy side of the building. This is the most expensive option due to the higher cost of manufacturing.
- Single-piece insert – This removable panel is the most popular soundproofing window insert. It is the least expensive and most effective insert because it has the least number of places to contribute sound leakage. You remove it by pulling to release the magnetic frame from the steel frame. It meets the fire code for ingress and egress and has no cross bars to interfere with your view. It’s the best choice for customers who don’t open their windows daily on the noisy side of the building.
- Two-piece insert – This insert has two panels: an upper and a lower. This upper/lower “split” makes it easier for customers to open their existing windows because they only have to remove the lower panel to access the lock on their existing window. The crossbar is positioned in the same place as the crossbar of the existing window to lessen interference with your view. This insert is a good choice for customers who regularly open their windows on the noisy side of the building but want to keep costs down. We also accommodate customers who have a left/right sliding configuration.
The frame is two parts: the magnetic/vinyl that fits around the edges of the laminated glass and the steel L-angle that attaches to the wall. The magnetic half of the frame sticks to the steel half of the frame, creating an active seal. The steel frame is 26 gauge, coated galvanized steel with a rolled edge. We brad-nail it to the wall and caulk it to form a tight seal. The magnetic frame is vinyl with a UV inhibitor, rated at .9 pounds per linear foot of holding power.
All components are warranted against defect and workmanship as long as you own your home.
HOW DO SOUNDPROOF WINDOW INSERTS WORK?
There are three important elements to good soundproofing: Sufficient mass + a minimum 2-inch air gap + a good seal.
Sufficient mass – The acoustic glass we use is 1/4″ thick. It’s made from laminating two 1/8″ thick pieces of annealed glass to a flexible adhesive membrane made of polyvinyl butyl, to form one solid piece of glass. The flexible membrane keeps the glass from vibrating from sound waves and helps dissipate the energy of sound waves. The mass (weight) of the glass absorbs sound. The general rule of thumb is that the heavier the material is, the more it can absorb sound. And, of course, the opposite is true: the lighter the material, the less it can absorb sound. We use laminated glass instead of acrylic plastic because it is over twice as heavy as acrylic plastic, thereby absorbing much more sound.
A minimum 2-inch air gap – The two-inch air gap we prefer is not a magic number but a good rule of thumb when trying to stop sounds you find annoying. The bigger the gap, the more sound waves are trapped.
A good seal – The seal of our soundproofing window inserts is important because sound can act like water, seeping through openings. Our infiltration rate is less than .01 cfm/lineal foot, which meets the requirements of the International Energy Conservation Code (IECC).
WHY DON'T STANDARD DOUBLE-PANE REPLACEMENT WINDOWS BLOCK MUCH SOUND?
All windows block some sound, but not all windows are soundproof.
First of all, most double-pane replacement windows are designed for energy efficiency, not for sound abatement. Soundproofing requires mass + air gap + seal. Double-pane windows are made with two thin panes of glass (very little mass), held slightly apart (insufficient gap), and have spaces around the sashes so that they can easily slide up/down, side-to-side or inward for cleaning (insufficient seal for sound). The small gap is often filled with an inert gas like argon to provide resistance to energy transfer and moisture. But all gases have almost no mass (because they are gas), so they can’t physically stop sound. Due to these inherent limitations of standard replacement windows, some manufacturers now make soundproof replacement windows to tackle sound and energy issues. (See below)
HOW DO SOUNDPROOF WINDOW INSERTS COMPARE TO SOUNDPROOF REPLACEMENT WINDOWS OR TRIPLE-PANE WINDOWS?
Soundproof replacement windows, sometimes called triple-pane windows, are made with different designs and materials than standard replacement windows. Sometimes they use laminated glass (like our soundproof window inserts), but the air gap is limited in size because the window has to fit into the standard wall thickness. STC ratings for soundproof replacement windows are usually 38-40. The cost is usually twice that of our soundproofing window inserts, with a 48 STC rating.
HOW LONG DOES IT TAKE FOR YOU TO INSTALL THEM?
WHAT DO SOUNDPROOF WINDOW INSERTS LOOK LIKE AFTER THEY ARE INSTALLED?
HOW LONG DO THEY LAST?
CAN YOU MAKE ARCHES AND OTHER NON-RECTANGULAR WINDOW SHAPES?
CAN YOU SOUNDPROOF SLIDING-GLASS PATIO DOORS?
WILL I STILL BE ABLE TO USE MY WINDOW TREATMENTS?
HOW DO I CLEAN THEM?
DO YOU HAVE WARRANTY?
WHAT IS THE LARGEST SIZE YOU CAN MAKE?
In some cases, stairwells and elevators restrict the glass size we can bring to your unit. In this case, you will need an insert of two or more sections.
HOW MUCH SOUND WILL THEY BLOCK?
HOW DO YOUR SOUNDPROOF WINDOW INSERTS COMPARE TO EXTERIOR STORM WINDOWS?
Traditional exterior storm windows are often quite noticeable from the outside. Most homeowners associations in Texas will not allow exterior storm windows for aesthetic reasons.
WHAT IS LAMINATED GLASS?
Laminated glass is not the same as double-paned glass used in standard windows. Double-pane glass is two pieces of 1/8″ glass held apart (not touching as with laminated glass) by a small gap filled with inert gas. Double-pane glass is designed for energy efficiency. The small space between the panes filled with gas acts as an insulating barrier to energy transfer. But the panes of glass can easily vibrate with sound waves because there is no flexible membrane to eliminate vibration. Plus, the gap between the panes is unfortunately too small to act as an effective sound trap. Many customers find out the hard way that double-pane is not the same as laminated glass and are very frustrated when their double-pane replacement windows do little to fix their sound problem. The STC rating of single-pane windows is ~23, and the STC rating of double-panes is only ~27, so there’s very little difference in sound reduction.
SOUND AND NOISE ORDINANCES
SOUND METER APPS FOR SMARTPHONES
Sound meter apps can help you determine differences in the noise contribution of your walls and windows. Although they are not as accurate as dedicated sound meters in terms of decibels, they will give you direct feedback regarding where the biggest sound problems are. Review the study by the CDC on smartphone sound measurement apps.

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